Privacy Policy

1. Introduction

Herzog GmbH respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit herzoggmbhco.com. This policy is designed to comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Data Controller Information

The Data Controller responsible for your personal data is Herzog GmbH.

• Corporate Address: Kaiserallee 28, 76185 Karlsruhe, Germany.
• Irish Office: Dundrum Town Centre, Sandyford Rd, Dundrum, Dublin 16, Ireland.
• Data Protection Officer (DPO) Email: ultimoekelmann22@gmail.com

3. Types of Data We Collect

• Identity Data: Username, full name, date of birth (for age verification).
• Contact Data: Email address, physical address (if provided in contact forms).
• Technical Data: IP address, browser type and version, time zone, operating system.
• Usage Data: Information on how you use our Website, game statistics, and session duration.
• Transaction Data: Details of optional in-app purchases (we do not store full credit card details, as payments are processed by secure third-party gateways).

4. How We Collect Your Data

We collect data through direct interactions (when you register an account, fill out a form, or contact support) and through automated technologies (using cookies and server logs as you navigate herzoggmbhco.com).

5. Legal Basis for Processing (GDPR Compliance)

• Contractual Necessity: To provide you with an account and access to our social games.
• Legitimate Interests: To improve our services, ensure website security, and prevent fraud.
• Legal Obligation: To verify that you are 18+ and comply with regulatory requirements.
• Consent: For sending marketing newsletters and deploying non-essential cookies.

6. Purpose of Data Collection

• Create and manage your Herzog Social account.
• Process virtual currency (Herzog Coins) transactions.
• Provide customer support and respond to inquiries.
• Monitor and analyze Website performance.
• Deliver relevant marketing communications (if you have opted in).

7. Sharing and Disclosure of Data

We do not sell your personal data. We may share your data with trusted third parties, including IT service providers and server hosts, payment processing partners (for secure in-app purchases), and legal and regulatory authorities if required by law.

8. International Data Transfers

Herzog GmbH is based in Germany, and our servers operate within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards such as Standard Contractual Clauses approved by the European Commission.

9. Data Retention Policy

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, or accounting requirements. Generally, account data is kept as long as the account is active.

10. Security Measures

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, altered, or accessed in an unauthorized way. This includes SSL encryption, firewalls, and restricted access to personal data strictly to employees who have a business need to know.

11. Your Data Protection Rights

• Request access to your personal data.
• Request correction of inaccurate data.
• Request erasure of your data (the "right to be forgotten").
• Object to processing of your data.
• Request restriction of processing.
• Request data portability.
• Withdraw consent at any time.

12. Children's Privacy

herzoggmbhco.com is strictly for individuals over the age of 18. We do not knowingly collect data from children. If we become aware that we have collected personal data from anyone under 18, we will take immediate steps to delete that information.

13. Third-Party Links

Our Website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements.

14. Changes to this Privacy Policy

We keep our Privacy Policy under regular review. Any updates will be posted on this page. We encourage you to periodically review this policy to stay informed about how we protect your data.

15. Contacting the Supervisory Authority

If you have any complaints about how we process your data, you have the right to make a complaint at any time to the Data Protection Commission (DPC) in Ireland, though we would appreciate the chance to deal with your concerns first by contacting us at ultimoekelmann22@gmail.com.