Frequently Asked Questions
Everything you might want to know about playing at herzoggmbhco.com. Still stuck? Our friendly support team is one message away via the chat button or the Contacts page.
Common questions
Are Real-Money Prizes Available?
No. Herzog Social is purely for entertainment. You cannot win real money, cash equivalents or real-world prizes of any kind.
Can Virtual Coins Be Exchanged For Cash?
No. Herzog Coins (HC) are digital entertainment items only. They cannot be withdrawn, cashed out, sold or transferred under any circumstances.
Is This A Gambling Website?
No. This is a free-to-play social casino for entertainment purposes only. We fully comply with the Gaming and Lotteries Act 1956 of Ireland, as we do not offer regulated gambling.
How Do I Get More Herzog Coins?
You receive a generous batch of Herzog Coins for free every single day. If you want extra, you can grab an optional subscription — but you never have to spend a cent to keep playing.
Do I Need To Download An App?
Nope. All of our free gaming casino titles run straight from your browser on desktop or mobile — no downloads, no installs.
Is My Data Actually Safe?
100%. We use SSL encryption and follow GDPR and the Irish Data Protection Act 2018, so you can just focus on your social casino fun games.